Secure File Upload
Resumption of Care (ROC) File Upload
Please upload a single file or multiple files for ONE patient to our secure site for processing.
The Resumption of Care upload portal allows referral sources and home health agencies to initiate a resumption of care referral or authorization request with PHCN for skilled home health care services. If you are a home health agency and are initiating a Resumption of Care request, please be sure to include our Resumption of Care Form which can be found via our website.
Step 1: Please find the Resumption of Care Request Form, which can be found our website top menu.
Providers > Provider Materials > Resumption of Care Request Form
Please see the link below for direct access. http://prohcn.com/providers/provider-materials/
Step 2: Complete the Resumption of Care Request Form in its entirety.
Step 3: Upload the Referral/Resumption of Care Request Form and supporting documentation, to include a signed order, inpatient discharge summary (if applicable), H&P and therapy notes as applicable.
Step 4: Once the Resumption of Care Request Form and supporting documents have been uploaded, a Contact Form will populate. Please complete the form to ensure follow-up accessibility.